Minimum operating system requirements
Android: version 5.0 (Lollipop) or higher
iOS: version 10.0 or higher
RAM memory: minimum 4GB or higher
Hardware recommendations
Well-known brands are recommended, such as Apple, Samsung, Motorola, LG, etc.
Tablets and phones from brands like Positivo, Multilaser, and other generic brands may work but require specific testing.
Important considerations
GPS functionality: Coletum relies entirely on the device's GPS to obtain coordinates. The GPS provides the app with the coordinates when the location is requested. Therefore, accuracy is directly linked to the device's hardware.
Necessary tests: It is crucial to test the app with the forms that will be used. More complex forms require greater processing capacity.
Android Go: Devices with Android Go may have performance limitations depending on the complexity of the forms.
Optimizing location collection
High precision configuration: Check if the device has an option to configure the GPS for high precision. Enable this option, keeping in mind that it may increase battery consumption.
GPS activation: Ensure that the GPS is activated and functioning correctly on the device.
Collection environment: Prioritize open areas for better GPS signal reception. Buildings can be an obstacle and interfere with accuracy.
Factors affecting accuracy:
Weather conditions
Physical obstacles (buildings, trees, etc.)
Quality of the device's GPS chip
Internet connection: It can improve accuracy but is not essential for GPS functionality.
Troubleshooting
Test on other devices: If possible, test Coletum on another device, preferably of a different brand or model.
Check settings: Ensure that location settings are enabled when collecting coordinates.
Hardware limitations: If the issue persists after all checks, it may be due to hardware limitations of the device. In this case, consider using a device with a more robust GPS chip.
If after following these guidelines you still encounter difficulties, do not hesitate to contact our support team. We are here to help ensure the best performance of Coletum on your device.
Do you have any other questions?
If you have more questions or need further guidance:
Check out our other articles in the Help Center.
Contact our support team through the Support Channels.
We are here to help you make the most of Coletum!