This guide provides simple instructions to help you identify the account owner, a task that may be necessary in situations such as updating data, security audits, or transitions of responsibility within the team.
Step by Step
The account owner data is provided at the same time the Coletum account is created.
Log in to the Coletum web
Go to the main menu > Team to view the list of users associated with the account
The user list is organized from the most recent to the oldest. The account owner is the last on the list and, unlike the others, does not have the Actions menu.
If you need to update the account owner's user data, refer to the article How do I update my user data?
Account Management Tip
For accounts that are shared or used in an organizational context, we recommend that the account owner's registration data, especially the email, be associated with a generic or organizational email address. This ensures that account management does not depend on a single individual, facilitating the transition of responsibilities and continuous access to important account information.
Importance of Keeping Data Updated
It is crucial that access data, especially the registered email, is kept up to date and accessible. This is because if access to the account or the registered email is lost, there is no way to recover the account. To change data, it must be done directly within the user access you wish to modify. Additionally, the password can only be recovered by sending a reset request to the registered email. Therefore, it is essential to register data to which you have continuous access.
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Still Have Questions?
We conclude that creating a form is a straightforward process when you know the essential steps. Remember to review the general settings to ensure your form meets your needs. And if needed, also explore other articles in our Help Center.
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